Privacy Policy
At Gracious Home Salon, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book our services, or communicate with us.
1. Information We Collect
When you interact with our website or book a service, we may collect information such as:
- Your name
- Phone number
- Email address
- Service and appointment details
- Location or service address, when required for home salon services
- Payment and transaction-related information
- Information you voluntarily provide through contact forms, booking forms, WhatsApp, or other communication channels
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use the information collected to:
- Process and manage your appointments
- Provide salon services at your requested location
- Contact you regarding bookings, confirmations, cancellations, or changes
- Respond to your questions and requests
- Improve our services and website experience
- Send relevant updates, offers, or promotional communications where permitted
- Maintain records and comply with applicable legal and regulatory requirements
- Prevent fraud, misuse, or unauthorized activity
3. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared with trusted service providers or partners when necessary to operate our website, process payments, manage bookings, communicate with customers, or provide our services.
We may also disclose information when required by law, legal proceedings, or a lawful request from an authorized government authority.
4. Payment Information
If you make a payment through our website or a third-party payment service, your payment information may be processed directly by the relevant payment provider. We do not knowingly store complete debit or credit card details on our website.
You should review the privacy policies of the respective payment provider for information about how your payment data is handled.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure marketing performance.
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services and Links
Our website may contain links to third-party websites, social media platforms, payment gateways, booking platforms, or other services.
Gracious Home Salon is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we may securely delete or anonymize it.
9. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permitted
- Withdraw consent for certain communications
- Ask questions about how your personal information is being used
To request deletion of your app account, please use our Delete My Account page, or contact us using the details provided on our website.
10. Marketing Communications
If you have provided your contact information and consented to receive marketing communications, we may send you updates, service information, or promotional messages.
You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.
11. Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
Any updated version will be posted on this page with a revised Effective Date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Gracious Home Salon through the contact details provided on our website.
Gracious Home Salon
Jammu & Srinagar, Jammu & Kashmir, India
Email: gracioushomesalonservices@gmail.com
Phone: +91-889-995-5427
